About Skye O’Dell and SO Services

Skye O’Dell managed a variety of projects for clients across the U.S. While SO Services was thriving, the challenge of collecting, organizing, and managing feedback from clients became a significant hurdle.

With many clients preferring emails or phone calls to provide feedback, Skye was drowning in fragmented communications and struggling to keep track of project revisions.

“I’ve tried various collaboration tools in the past, but they always seemed to fall short, and I was left relying on emails, phone calls, and text messages,” Skye explained. “It reached a point where I had to turn off my phone at night because I was constantly fielding feedback in so many different formats.”

Skye knew there had to be a better way. After testing a few collaboration tools, she found Webvizio, and it quickly stood out.

Before implementing Webvizio, Skye faced several challenges in managing client feedback. 

Fragmented communication through various channels like email, text messages, and phone calls made it difficult to gather and track feedback efficiently.

Skye struggled to find a collaboration tool that seamlessly integrated with her web design projects and provided a consistent feedback system across all clients, often leading to overwhelming task management.

How SO Services Utilizes Webvizio

Despite trying several other collaboration tools, none provided the level of flexibility and ease of use Skye needed for her web design projects.

Her previous tools either required installing scripts on websites, lacked efficient feedback systems, or didn’t support the kind of visual, real-time collaboration she needed.

“What I love about Webvizio is that I can gather feedback without touching the actual site. With other tools, you had to install something on the website, and clients could see that. With Webvizio, the feedback is all visual and integrated into the platform, but without leaving any visible footprints on the live site,”

Skye O’dell Owner and Founder

How Webvizio Transformed Skye’s Workflow

Webvizio allowed Skye to centralize feedback from clients in a clear and visual way, eliminating the endless email chains and phone calls.

Clients could leave comments directly on specific areas of a web page, document, or design, making the feedback process smoother and faster.

“Using Webvizio, I was able to visually connect feedback to the exact spot on a website where changes needed to be made. No more vague emails saying, ‘fix this part’—I knew exactly what they meant and where it needed to be done. My projects are now running far more efficiently,” Skye shared.

While there were minor hiccups, such as losing comments when uploading updated PDFs, Skye found workarounds by starting new projects to preserve old feedback. Despite these challenges, Webvizio’s integration with other tools, like ClickUp, made project management seamless.

Results Achieved with Webvizio

Since implementing Webvizio into her workflow, Skye has seen significant improvements in her project management, communication, and overall client satisfaction:

• 80% Reduction in Time Spent on Revisions
  
  With Webvizio, Skye now completes revisions in a fraction of the time, thanks to the tool’s visual feedback features and streamlined project management system.
• Increased Client Engagement
  
  Clients found it easier to provide feedback and saw the results of their comments quickly. This improved communication increased overall client satisfaction and engagement.
• Better Organization and Clarity
  
  All feedback is centralized and visual, eliminating the need for endless email threads. Skye can now manage multiple projects simultaneously without confusion.

Ready to experience the same transformation Skye O’Dell did? Cut down revision time by 80%, centralize all client feedback, and streamline your web design projects with Webvizio’s powerful, visual collaboration tools.
Say goodbye to endless email threads and fragmented communications—Webvizio is the game-changer your business needs.