You don’t want your website to look good on the surface but be far from what you intended to build. Your website should offer high performance, be functional and satisfy user expectations.
And, achieving this isn’t an easy task. Regular website quality assurance (QA) testing is required to guarantee that your website functions as expected now and in the future. Not doing this can lead to the majority (67%) of people churning out and losing revenue.
Website QA testing checks for issues across coding, documentation, design, and user experience. Thus, businesses need to understand its importance.
This article will provide a website QA cheat sheet for businesses to do quality testing at their end.
What is QA testing?
Website QA testing refers to the process of testing your website to discover errors, track, log, and report bugs, or oversight mistakes that have gone unnoticed during the development process. This ensures that your website is of the highest possible quality and achieves the desired benchmarks.
Website quality assurance is critical before the final website or app launch to ensure your customers don’t see errors and disturbing bugs.
According to the Systems Sciences Institute, “The cost of fixing an error found after product release was 4 to 5 times more than one uncovered during design, and up to 100 times more than one identified in the maintenance phase.”
Thus, fixing errors and tracking and reporting bugs is crucial to preventing further product issues and wasting resources.
QA testing can help you resolve so many issues like-
- Data security issues
- Interface usability issues
- Form validation issues
- Performance issues
- Content mistakes
- Page redirection issues and many more.
When designing your QA process, make sure you understand your audience, the applications you will be testing, test specificity, and the tools used for testing. Considering these will help you perform a practical website QA test and deliver the highest quality.
Importance of website QA testing
Regular QA testing helps you locate and correct issues that might hinder your website’s performance. It ensures that the user interface (UI) and user experience (UX) are similar to what was intended in the first place. Here are some of the benefits of website QA testing-
- QA testing assures you that your website works smoothly before you push it online. Feedback QA testers use artificial intelligence and virtual machines to stimulate online interaction on your website and check for errors.
- Your website works as a brand ambassador for your business. If you fail to provide a great experience to your users, they will churn off. QA testing lets you offer the highest website quality, which makes your brand trustable among users.
- QA testing helps you discover errors that might have extreme consequences.
- QA software tools save your business time and money that you might have lost in tracking and fixing bugs. Plus, fixing errors before the site is live is cheaper since you won’t have to engage a customer support team to explain the problem to users.
Tips for Successful Web Design QA Testing
Here are some core areas where website QA testing is extremely important:
Design is the first thing users interact with when they visit your website. Your images, banners, and headers must be optimized for fast loading. Even a single second of delay can reduce customer satisfaction by 16%.
1. Resolve design issues
This may sound like an exaggeration, but users today are impatient people who don’t want to compromise on quality. Test your website on loading speed, intuitive navigation, design consistency, screen resolutions, browsers, and design fields to ensure a high-quality user experience.
With Webvizio, you can easily collaborate and get everyone on the same page.
Create a project on the Webvizio bug report platform and add comments on changes you want to see on the website. Seamlessly tag people and assign tasks to get things done. You can preview your website on any screen resolution (desktop or mobile) to check for errors.
2. Functionality testing
A functionality test checks all the functions of your website, from dropdowns, input fields, checkboxes, and forms. Feedback QA testers see if it collects the correct type of information, displays mandatory fields, and stores collected information securely.
Software testing engineers perform specific functions and input data to test deviations between the expected and actual outcome. It tests your website’s process flow. For instance, a user journey might look like this, home page>services>pricing>checkout. Now, the task is to check if all links are working correctly and if users can easily reach the intended location.
3. Search engine optimization
If you want your website to rank on the search page, then search engine optimization is a must. You must ensure that the published content is optimized for keywords, has quality information, and answers the user’s search intent.
You can use tools like Copyscape and Grammarly to proofread your content for plagiarism and grammatical mistakes. Similar content can get your website banned from search engine results.
Proofreading websites and suggesting changes to team members can become tiresome with the endless exchange of emails. With Webvizio, you can collaborate with your SEO team and give visual feedback on changes to the copy, keyword optimization, and any grammatical errors.
Also, make sure all links on your website are working properly. Broken links are terrible for your website and can lead to a higher bounce rate and unsatisfied users. All of these factors considerably contribute to ranking your website on search engines.
4. Website security
Website security is one of the top parameters for assessing its quality. It helps you discover potential security vulnerabilities and safeguard user information. QA testers check for malicious elements that often lead to brutal hacking attacks.
Here, you can check for-
- Your SSL/HTTPS connection is working correctly.
- Credit card numbers, passwords, and other private information are encrypted.
- Users cannot log in with incorrect passwords and login ids
- Website cookies do not collect any unauthorized information.
- Users aren’t downloading unauthorized files.
If you are running an e-commerce store or accepting online payments through your website, it is important to check the security and functioning of your payment gateways. You can do that by testing orders to understand how payment data is collected, stored, and processed.
5. Performance testing
Performance testing checks your website for scalability, high traffic spikes, user load, and stability under high pressure. It helps identify potential performance issues, and track and report bugs that affect the user experience.
This can be done by conducting stress and load testing. Under web load testing, feedback QA testers check how your website behaves under normal and peak loads, with multiple users, and handles simultaneous user commands.
Web stress testing checks your website’s behavior when used beyond its limits. It evaluates performance metrics of CPU, memory, and other file-handling operations under continuous load.
Conduct successful web design QA testing on Webvizio
Website QA testing process can become exhausting and time-consuming without an effective collaboration and communication tool. With the Webvizio web app for bug tracking and reporting, you can leave feedback, assign tasks, track web bugs and create bug logs, and design changes on any live website or digital asset.
You can seamlessly collaborate with your project manager, graphic designer, UX/UI designer, and web developers to conduct QA testing for your website.
Webvizio, being an all-in-one platform, offers loads of features like
- Create unlimited projects and give unlimited feedback
- Track project progress and get task notifications via integrating your favorite project management tool, Trello, Jira, ClickUp, Asana, Slack, Telegram, and WhatsApp.
- Get productivity reports and activity logs.
- Give feedback on websites, images, PDFs and PSDs.
- Assign tasks and add comments on different types of screens (desktop or mobile)
- Quickly check task status as open, in progress or done.
- Add task deadlines for timely turnover.
Webvizio reduces your website feedback time by at least 50%. It offers your digital team a shared platform where they can quickly point out problems, assign duties, and get QA testing done faster.
